Our commitments
Quality and service at the heart of our business
Satisfying our customers by earning the trust of our insurance partners with the best service and the best quality of glass: this is our commitment at Glassdrive.
Committed and authentic local experts
8 commitments guide us in our work to earn the trust of all our customers and our insurance partners.
- Here to help
This is our credo. It's simple, but it's us and we're committed to it! We are here to help you with pride and high standards. Our objective is to simplify your life, to reassure you and to make your journey as safe as possible. At Glassdrive, quality and service are achieved through genuine human contact, honest and respectful communication. This is our way of being!
- Quality for sure
We are committed to offering our customers the best quality in our technical services and in our administrative management of files. We install high quality glazing and windshields, manufactured in Europe by Saint-Gobain, the world leader in glass. Our fitters are constantly trained to work on all types of vehicles and all brands of manufacturers. Does your vehicle have a driver assistance system? We check its calibration, the system correctly interprets the road and its signs. You leave with peace of mind.
- No payment in advance
As a long-standing partner of insurance companies, we know their procedures well and they trust us to handle claims files with rigour. You don't have to pay in advance for the repair or replacement of your glazing and windscreen and we take care of all the paperwork. Come and leave with a clear head at Glassdrive!
- We don't waste
Before replacing a windshield or a glazing, we first try to repair it. We explain our sustainable approach during our first meeting, because we want to take care of you, your vehicle and the planet. Our waste is treated specifically and we avoid the need for new glass if it is not necessary. If there is a safety risk and the impact is rapidly worsening, we replace your windshield. Our responsibility is to you and your safety is our priority.
Glassdrive is a network of 1,400 franchised installation centres in 8 European countries. So you probably have a Glassdrive centre near you! We are 800 local entrepreneurs, long-established in our towns and committed to the field. You must know us! Our centres are well placed and easy to reach. Our mobile service also allows us to intervene directly at your home or workplace. Always closer to you!
- Safety first
Safety is a priority for us, all the time and everywhere. Your safety and the safety of your vehicle is paramount. When you leave our fitting centres, it is with complete peace of mind and safety. But we are also committed to the safety of our teams and our employees. The Glassdrive teams are trained and equipped with the necessary protection when handling glass or chemical products.
- Convenient for you
We are here to help you and make your life easier. So if you can't make it to one of our repair centres, we come to you. At your home or at your place of work. Because we know that the most important thing for you is to be able to get back on the road safely as soon as possible. To help you, we can even lend you a car if the glass and windshield repairs are too extensive and require more time. We are at your service!
- Your satisfaction, our pride
Our goal is your satisfaction. Whether you are a driver, an insurance company or a fleet manager, we know how important it is for you to be able to rely on us. We have to earn your trust on a long-term basis. Our Glassdrive teams are committed to providing you with a pleasant and efficient experience!